French phone bill waived after 12quadrillion-euro blunder

A woman in south-west France, who received a telephone bill of nearly 12 quadrillion euros, has had the real amount she owed waived - after the company admitted its mistake.

The phone company, Bouygues Telecom, initially told her there was nothing they could do to amend the computer-generated statement and later offered to set up instalments to pay off the bill.